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"Facilitating a discussion requires active listening."
–Workshop Participant
Active
listening is the process of receiving, constructing meaning from, and
responding to spoken and/or nonverbal messages (International Listening
Association, 1996). It includes hearing words and sounds and noticing
non-verbal cues to ascertain the meaning that others are trying to convey.
Listening also involves the recall of what has been presented. A listener
identifies his or her purpose and tries to understand the sender’s
purpose. Good listening results in effective feedback to the sender. (Foundations of Learning, 4th Ed.)
Foundations of Learning offers the ten criteria that
affect the quality of listening, statistics about the correlation between
performance in listening and academic achievement, the rubric
"Performance Levels for Listening" (with "Listening Levels in Action" —
student responses to a listening exercise, demonstrating the performance
typical of each level of the rubric) and a short student response writing
assignment, tasking students with a listening exercise and prompting them
to assess their strengths and areas for improvement in listening.
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