Observing – seeing details in an environment/object

Recording – transcribing key information

Identifying assumptions – examining preconceptions/biases

Inquiring – asking key questions

Exploring context – seeing the relationship of parts to the environment

Clarifying expectations – defining proficiency level

Using prior knowledge – integrating unprompted knowledge

Transferring – using ideas in a new context

validating - using alternative methods to test results

Attending – mindful focusing by a listener

Checking perceptions – feeding back implied meaning

Defining purpose – specifying outcomes for a message

Relating with Others

Taking an interest in others – enjoying personal differences

Being non-judgmental – responding with an assessment mindset

Listening to self - being conscious of one's point of view

Being curious – wanting to find out more

Engaging in Life (Responding)

Persisting – continuing despite difficulties

Believing in oneself – developing and maintaining self-esteem

Managing Oneself (Organizing)

Managing resources – applying assets and means to important goals

Prioritizing – addressing what is most important

Committing to future - engaging life goals